I learned that non-violent communication is also called compassionate language. What surprised me a bit was that for the compassionate example the nurse asked yes-no questions. She was trying to guess and label the emotion of the other person. I thought open questions are better?
Yes and no questions are great to “tease” out meaning from people who are not currently in touch with their deeper emotions and needs in the moment. These are great examples. I use these in emotional situations to bring clarity.
I learned that non-violent communication is also called compassionate language. What surprised me a bit was that for the compassionate example the nurse asked yes-no questions. She was trying to guess and label the emotion of the other person. I thought open questions are better?
Yes and no questions are great to “tease” out meaning from people who are not currently in touch with their deeper emotions and needs in the moment. These are great examples. I use these in emotional situations to bring clarity.