How many of you have asked this question to yourself and how often?
In the book “First Break All the Rules”, the authors Markus Buckingham and Curt Coffman present the remarkable findings of a massive in-depth study on how to be a great manager. They polled 80,000 managers at 400 different companies over 25 years (a study made by Gallup) to discover what sets the truly great apart from the rest.
The research eventually found that 12 questions can accurately measure employee engagement at an organization.
Guess which is the #1 question that is most important for employees:
“Do I know what is expected of me at work?”
Why is this relevant?
Our work context is fed by feedback.
If you do not know what is expected from you at work and how you manage to meet those expectations then how can you work at all right?
Our work relationships are based on feedback which we can think of as a gift.
Feedback is in us from when we are born - with the mother-child connection feedback is done psychically and psychologically from the very first moment.
Then we grow and we create relationships that are also based on feedback.
So if we know how to give and receive feedback we can use this gift in a smart way that brings us value.
Bottom lines:
Without feedback is like flying blind. We do not know what others expect from us and if we meet their expectations. If the others are not having their psychological needs met, we will not have a healthy relationship with them, and conflicts or hard conversations will appear. How about giving feedback more focus?
Resources:
Book “First Break All the Rules”, by Markus Buckingham and Curt Coffman
Paul Olteanu - The neuroscience of feedback