5 Questions That Changed the Way I Facilitate
The facilitator you become starts with what you notice
Have you ever left a workshop thinking...
“What on earth just happened?”
Someone challenged everything.
The room went quiet.
One participant dominated the conversation.
Half the group seemed to disappear.
It’s tempting to ask:
“What should I do next?”
For years, that’s exactly the question I asked myself.
Until I realised it was leading me to look in the wrong place.
The question that changed my facilitation wasn’t...
“What should I do?”
It became...
“What am I not noticing?”
That one shift changed everything.
Not because workshops suddenly became easier.
Because I started seeing them differently.
And once you begin seeing differently...
it’s surprisingly difficult to go back.
The facilitator you’re becoming
After many years of facilitating, I’ve noticed something.
The facilitators who stay calm when everything goes off-script aren’t necessarily the ones with the biggest toolbox.
They’re the ones who have trained their attention.
They notice patterns.
They become curious before they react.
And they ask themselves different questions.
Not because someone taught them the perfect technique.
Because they learned to look beneath the behaviour.
I created something for you...
After one conversation too many that ended with...
“I wish I’d noticed that sooner.”
...I decided to write down the five questions I come back to whenever a workshop takes an unexpected turn.
They’re simple.
But they’ve completely changed the way I facilitate.
I’m not including them here.
I want you to keep them somewhere you’ll actually use them—in the moment you need them most.
If you’re curious what these five questions are...
You can request the guide here.
Once you’ve received it, you’ll also have the opportunity to book a complimentary Read the Room Conversation, where we can explore one real workshop together.
