5 Steps To Communicate What Bothers You In A Compassionate Way
Are you afraid of consequences if you express what you feel?
When we do not express what bothers us, those feelings stay inside us.
I heard in some trainings that in this case they can grow and get bigger, they are transformed in unused energy or provoke diseases. Whatever happens with them, I think you observed yourself what happens with them. Or not? If not, then it would be the moment to reflect upon this and listen to what your body says.
I know, it might be strange what I just wrote above, and above all what does this have to do with facilitation?
Well, if you are responsible for a team or facilitate a team where the feelings are not expressed on a regular base, the conflicts are probably quite loud when they happen or people are silently quitting. Can you relate to this?
This post is about five simple steps that you can use to express what bothers you in a compassionate way, without creating any conflict or an unsafe environment.
How is your brain working?
Something happens, a situation where you interact with someone and you are bothered by their behavior. Your brain is hijacked and you perceive that person as a threat to your safety.
Your brain does not see the difference between the person, behavior, and what could have triggered that.
The natural reaction is to run away from the potential threat. The brain gives you the signal you are not safe to deal with it.
If you manage to regulate your emotions and come back to increased cognitive performance, you will be able to face the fear and have compassionate communication about what bothers you.
What are the 5 steps to communicate what bothers you in a compassionate way?
1. Observe the concrete actions that affect your well-being
“When I see/hear/notice…”
2. Feel - how do you feel in relation to what you observe?
“I feel…..”
3. Need - the needs, values, and desires that create your feelings
“….because I need…..”
4. Request - the concrete actions you request to enrich your life
“Would you be willing to….?”
5. Empathize
✔️ Emptying our mind and listening with our whole being
✔️ Listen to what they need rather than to what they think
Visual to download - created for you!
I have created for you a PDF to download with these steps in case you want to have it by hand and also share it with your colleagues/friends.
Miroverse Template you can use in your sessions:
Bottom lines:
How about letting what bothers you out? How about compassionately communicating this, and creating a safe environment to do so?
Simple steps on how to do this.
Do you want to practice this?
Join me at the PlaySession hosted by Miro: “ How to communicate what bothers you without tension” on 15 Feb. 5:00-6:30 PM
Resources:
"Nonviolent Communication" book by M. Rosenberg
"Giraffe Juice Workbook: A Nonviolent Communication Games" book by Follow Your Joy Press
Non-Violent Request Guide - "High Impact Tools For Teams" - Strategyzer, Stefano Mastrogiacomo, Alexander Osterwalder
Exploring Compassionate Communication Featuring Playmobil Pro Figures